Our Commitment to Responsible Gaming
karikya believes that betting and casino gaming are entertainment — not a burden. We are committed to the protection and balanced experience of every player.
Why Responsible Gaming Matters
Online betting and casino gaming can be an enjoyable form of entertainment when approached with the right mindset and within set limits. However, losing control can cause serious harm to your personal, family, and financial life. karikya always wants every user to play safely and with full awareness.
Responsible gaming means understanding your own limits, setting a budget, sticking to time and money limits, and seeking help when needed. Our Terms and Conditions contain detailed guidelines on this, which everyone should read before opening an account.
We do not believe that hiding harm is the solution. Open discussion is the way forward. That is why karikya provides players with several control tools they can use directly from their account.
Take Control Yourself
You can activate these tools directly from your karikya account.
Deposit Limit
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, deposits will automatically stop.
Session Time Limit
Decide in advance how long you will play in one session. When the set time is up, you will be notified and the session will end.
Self-Exclusion
You can close your account for a set period — from 30 days to permanently. During this time, logging in will not be possible.
Loss Limit
Set a limit on how much you can lose within a given period. Once the limit is reached, betting will automatically stop for that period.
Request Assistance
Contact our support team via live chat at any time, 24/7, and they will help you set limits or go through the self-exclusion process.
Reality Check
A full history of how long you have played and how much you have spent is saved in your account — you can view it at any time.
Recognise the Warning Signs
If you notice the following signs, ask yourself some questions and take a break if needed.
Placing more bets to try to recover lost money
Chasing losses with bigger bets creates a dangerous cycle.
Betting with household or emergency money
Using essential funds for gaming beyond your entertainment budget adds financial and mental stress.
Hiding your gaming from family or friends
A growing tendency to hide your betting habits from the people close to you is a warning sign.
Feeling restless or irritable when not playing
Discomfort, anxiety, or mood changes when staying away from betting is a concerning sign.
Neglecting work, studies, or relationships
If online gaming is harming your professional responsibilities or personal relationships, it is time to stop.
Betting with borrowed money or loans
Playing beyond your means by taking loans or borrowing money is very harmful and requires prompt action.
Where to Get Help
If you feel there is a problem, do not carry it alone. karikya's support team and the people around you are both here for you. You will also find guidance on responsible gaming in our FAQ.
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24/7 Live Chat Support
karikya's live chat is open at any time — you can speak in both Bengali and English. Make your requests to set limits, apply self-exclusion, or close your account right here. -
Email Support
Contact our support team directly by email: [email protected] — let us know your situation in detail and we will act quickly. -
Family and Trusted Friends
Talk openly with the people close to you. Family is often the most effective source of support — they can help you make decisions and take a break. -
Professional Counselling
Seeking help from a mental health specialist or behavioural therapist takes courage. Various mental health service organisations in Bangladesh offer confidential advice. -
Support Groups
Talking with others who face the same challenges and sharing recovery experiences is far more effective over the long term.
karikya's Commitment
karikya is not just a gaming platform — it is a community that takes responsibility seriously. We ensure that no person under 21 can open an account or place bets on our platform. Age is confirmed during the account verification process.
We never target minors in our advertising and we do not present betting as a guaranteed way to earn money. Under our Privacy Policy, user data is kept secure and is not shared with any third party without permission.
Our support team is ready seven days a week, twenty-four hours a day — do not hesitate to speak in Bengali for any concern or question.